Global Managed IT Services
(Third Party Maintenance)
Field Services
Management of Your Infrastracture Has Never Been More Important
About worldwide servicesWorld Class Services That…
- Protect your business
- Reduce capital expense
- Increase network efficiency
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Choosing the Right Security Equipment for Your Network
January 31st, 2019When You Should Use a Third-Party Maintenance Provider
January 03rd, 2019Frequently Asked Questions
- What is NetGuard?
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NetGuard is Worldwide Services’ third-party maintenance program that includes:
- Same or next business day guaranteed hardware replacement
- 24/7/365 Tech Support provided by in-house, Certified Service Engineers
- Access to Worldwide Services’ proprietary knowledge base and tools, for easy access to online technical information and service request management
- Multi-OEM vendor solutions rolled into one simple, customized contract
NetGuard protection is available for 200+ fully-supported current and legacy OEM product lines. Some of the hardware covered includes: routers, switches, CMTS equipment, network security hardware, base stations, microwave radios, IP telephony and optical hardware. Worldwide Services 400 global service and sparing centers in 79 countries guarantee coverage in all major markets within 24 hours.
- Where do we keep our product? Logistics?
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We have main warehouses at our global headquarters in NJ, and global sparing locations throughout multiple countries. We store, test and ship our equipment out of these locations, but depending on your contract we do offer onsite spares as an option.
- How do we test? Do we test everything?
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Yes, we do test all equipment that comes in and out of our warehouse. We have talented and certified technicians on staff that tests all equipment before it ships.
What our customers have to say
Of all the companies I have worked with over my 30 years in the industry … Worldwide Services is by far my company of choice. Your entire organization displays ethics and values like no other I have associated with. The commitment to teamwork and communication is first class.
— Vice President, Global Carrier, September, 2018What our customers have to say
The Worldwide Services team is extremely helpful and responsive to emergency needs. Price. Service. Support. That’s why we chose Worldwide Services.
— Lead Engineer, Healthcare Facility, October, 2017Leading Technology Brands Supported
