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We will do whatever it takes to assist you. Please enter your information in the form and we’ll be in touch immediately.

NetGuard Contracted Technical Support

All Worldwide Services clients have access to technical support during normal business hours, and NetGuard contract clients have access to 24×7 support. Worldwide Supply’s standard warranty technical support is available for assistance with basic troubleshooting and RMA authorization. NetGuard clients are also eligible for in-depth troubleshooting and advanced configuration assistance.

Contact Worldwide Services Technical Assistance Center

  • Hotline 24×7: +1 855 201 0421 (for calls originating within the United States)
  • Hotline 24×7: +972-391-7084 (for calls dialed from outside the US)

Opening a Support Ticket

If you contact the Worldwide Services Technical Assistance Center, please be prepared to provide the following information:

  • Contact name
  • Company name
  • Phone number
  • E-mail address and/or IM
  • Product serial number
  • NetGuard contract number (if available)
  • Description of problem

Contact Us

Main Toll-Free: 855.894.6400
Contracted Support: 855.201.0421

Europe Office:
+31 (0) 20 299 3770

Leading Technology Brands Supported