Cisco Services

Service Levels

24x7x4OS TrblshtLLD 24X7X4OS CON-OPTLD-XXX24x7x4OS TrblshtLLD 24X7X4OS XXX-OPTLD-XXX24x7x4OS Troubleshooting 24X7X4OS CON-OSPT-XXX
24x7x4OS Troubleshooting 24X7X4OS CON-OSPTD-XXX24x7x4OS Troubleshooting 24X7X4OS CON-OSPTL-XXX3Y RMA ONLY 24X7X4 CON-3RO4-XXX
3Y RMA ONLY 24X7X4OS CON-3RO4P-XXX3Y RMA ONLY 8X5XNBD CON-3ROB-XXX3YR SMARTNET 24X7X4 CON-3SNTP-UCSX
3YR SMARTNET 24X7X4 CON-3SNTP-XXXCMB SVC 8X5X4 NCJE CON-NCJE-XXX

Have an existing Cisco SMARTnet contract or want to inquire about coverage for your hardware? Search for your equipment using the search box and let us show you how you can potentially save 50-80% by switching to NetGuard. NetGuard is our maintenance program that provides same and next business day IT and network hardware replacement and field services with anytime access to Certified Engineers and web resources. Replicate your contract and save! Don’t spend another day worrying about the maintenance you’re receiving from the OEM.

 

 

IT Maintenance
50%-80% savings on recurring network & IT maintenance learn more
Lifecycle Management Services
Comprehensive IT Management Solutions learn more
Software
Let the Cloud Help Manage, Plan, & Support Your Network learn more

Testimonials

What our customers have to say

Absolutely the fastest, nicest, and most efficient sales representative and vendor we have the pleasure of dealing with. It all boils down to one thing-someone who truly cares about his job and his clients, which is almost impossible to find these days.

— DIRECTOR, CABLE MSO, August, 2024
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What our customers have to say

Worldwide Services is by far my company of choice. They have gone above and beyond to meet all our requirements. We won’t consider another IT Services organization. They epitomize what a true business partner is.

— VICE PRESIDENT Network Operations, April, 2023
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What our customers have to say

Of all the companies I have worked with over my 30 years in the industry … Worldwide Services is by far my company of choice. Your entire organization displays ethics and values like no other I have associated with. The commitment to teamwork and communication is first class.

— Vice President, Global Carrier, April, 2023
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What our customers have to say

The Worldwide Services team is extremely helpful and responsive to emergency needs. Price. Service. Support. That’s why we chose Worldwide Services.

— Lead Engineer, Healthcare Facility, January, 2023
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What our customers have to say

I wanted to recognize the outstanding support your team provided. From coordinating the work to on-site assistance, the entire team made it easy for me to do my job. The level of effort and professionalism was truly above and beyond. I look forward to working together again.

— LOGISTICS MANAGER, TIER 1 CABLE OPERATOR, September, 2022
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What our customers have to say

Thank you for your assistance during troubleshooting. Once the issue was identified as external, everything was confirmed to be in good shape. I appreciate the support and I am confident that Worldwide Services is a solid company to work with all around.

— NETWORK ENGINEER, INTERNET SERVICE PROVIDER, March, 2016
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