When you think of Europe, you quickly think of the Netherlands. The Netherlands is a country that is at the forefront when it comes to technical innovations. Many new and improved techniques come from the Netherlands. This puts this small country central on the map in the field of IT and makes it an important player in the European broadband market.
We are delighted to join the industry organization leader Dutch Cloud Community. Through this cooperation we will strengthen our position in the Netherlands and we will be able to bundle our IT strengths. We look forward to exchanging information, learning from each other and sharing new technologies.
Good service has always been of paramount importance to Worldwide Services. That’s why we are happy to partner with Dutch Cloud Community to strengthen the market in the Netherlands and Europe. Dutch Cloud Community’s mission is to create preconditions for a healthy Dutch hosting, cloud and internet sector and to contribute to an open, safe and free internet. Worldwide Services can identify with this and therefore finds it a logical step to join this leading sector association.
The Dutch cloud market is currently experiencing gigantic growth. The Netherlands is at the forefront of innovations in the IT world and is busy creating a strong, inviolable position in order to provide the best service to customers, organizations, companies and governments. The IT market is now almost as large as the construction sector in the Netherlands, so this means a solid, central position in the field of IT in Europe.
“With our progressive outlook and goal to strengthen the broadband market in Europe and the Netherlands, we find collaborations with leading organizations such as Dutch Cloud Community an important part to realize this. The opportunities are doubled by having two passionate organizations working together, so more organizations and customers will benefit from the vibrant Dutch IT market. We are therefore delighted with this partnership.” – Marald van den Berg, Worldwide Services.
“We are extremely happy with organizations like Worldwide Services, because they bring new knowledge and come up with new ideas and opportunities to strengthen the Dutch IT market. We experience Worldwide Services as an innovative party, which fits in well with the ever faster changing broadband market in the Netherlands and Europe. We therefore see a lot of value in this great sustainable partnership.” – Ruud Alaerds, Dutch Cloud Community.
Worldwide Services Returns to ANGA COM May 10 – 12 – Cologne, Germany
(Visit Us at Hall 8, Booth # A71)
Worldwide Services (WWS) has been building up its presence in the European broadband market for years now and considers its position to be extremely important. We would like to take every opportunity to be as prominently present as possible in this growing market. This way we can provide even more (potential) customers with positive customer experiences. We would therefore like to share our American quality with the growing IT market in Europe. One of the ways Worldwide Services can help businesses is by reducing the long OEM lead times that companies are facing for critical network infrastructure.
The global supply chain issues are causing companies to face months of waiting from the major OEMs. With strategic stocking locations around the world, WWS has a $1 billion inventory of network, server, and storage products in stock and ready to ship. Aside from hardware solutions the areas we are highlighting this year include Professional Field Services, Multimedia Over Coax Adapters (MoCA), as well as Network Inventory Software powered by our partner Ni2.
The broadband market in Europe is currently experiencing a significant growth. The tech world is getting bigger and working more closely together every day. Worldwide Services offers the highest quality and would therefore like to strengthen Europe by selling our services and hardware to this region.
To strengthen our position within the growing European market, we find it important to be visible to future customers and fellow branch organizations. ANGA COM is a major event where Europeans and non-Europeans have the opportunity to meet and work together. We will therefore be present at this important event and are looking forward to discovering new faces, organizations and technologies.
The European market is currently growing at a tremendous rate and Worldwide Services is noticing a lot of this. The ICT companies in Europe are getting further and further ahead with their innovations, which are also occurring at a rapid pace.
“The European broadband market is a good challenge for us. Worldwide Services has a lot to offer in this market and is therefore keen to invest in its relationship, so that we can sell our services to an even larger segment in Europe. Our collaborations so far in Europe have gone very well and we notice that there is a demand for a company like Worldwide Services to provide customers in the broadband market.” – Marald van den Berg, Worldwide Services.
Today, around 64% of businesses use third-party managed services for at least 1 IT function. While many organizations realize the importance and benefits of third-party maintenance, some are reluctant to jump on the bandwagon.
Perhaps you are in the latter group but are open to using these services if the price is right.
What are the advantages of third-party maintenance, and how much does it cost? Read on to find out so budgeting for third-party maintenance services is easier and see a real-world pricing example to illustrate just how much you can save.
Advantages of Choosing Third-Party Maintenance Over OEMs
OEMs (original equipment manufacturers) usually offer maintenance services with their hardware, but you need to keep in mind that they are in the business of selling hardware.
This perverse incentive means their ultimate goal is to get you to buy more products, not to get the most out of the equipment you have already purchased.
It is also a widespread practice to charge more for maintenance on older equipment to further promote this agenda. Third-party maintenance (TPM) companies offer you a much more cost-effective solution. TPM providers focus on helping you get the most out of your existing technology and not forcing you into unnecessary equipment upgrades.
In addition, you have much more freedom over your IT infrastructure. Contracts are flexible, and you can even get maintenance coverage for equipment that OEMs no longer even support. As a result, you will enjoy significant cost savings.
Other benefits include:
Personalized and prompt support solutions.
Customized sparing programs.
Ability to leverage third-party maintenance with OEM coverage for a hybrid solution.
How Much Does 3rd-Party Maintenance Cost?
We will start by answering this central question that is on your mind. However, as you might have already guessed, there is no single answer, as many variables can affect your costs.
Below, we will explore what some of these factors could be and how they would impact what you pay for managed IT services.
Level of Service
What is great about third-party maintenance is that companies can offer an array of service options. They range from phone and online technical support to operating system support, remote monitoring, onsite field services/engineering assistance, cost-management strategies, and multiple service level options from which to choose.
Essentially, you can pick on an a la carte basis.
Of course, many third-party maintenance companies offer bundles to help you save on costs. Make sure you take full advantage of these.
Length of Contract
Every organization will have its own needs for third-party maintenance. While one might need it for one year, others might only want to have a more extended contract over a few years.
However, as we have stated above, regardless of contract length, the cost will still be significantly lower than comparable OEM services.
So How Much Does Third-Party Maintenance Really Cost?
Knowing the factors that affect third-party maintenance costs is undoubtedly helpful, but it still does not give a ballpark figure of how much your organization will have to pay.
We understand the frustration, as many other managed IT service companies tend to shy away from showing their prices online, but we at Worldwide Services are here to help you in any way we can, which is why we are transparent with pricing.
Below, you will find a scenario where we compare our pricing with an OEM’s pricing. Not only will this allow you to get an estimate of how much third-party maintenance will cost, but it will also demonstrate the cost-effective value of our company.
Worldwide Services NetGuard vs. Cisco SmartNet Maintenance comparison:
Pricing Example Based on Cisco WS-C3850 Maintenance Support
As you can see, Worldwide Services can save you significant money through their NetGuard maintenance solution.
Get Help with Affordable Third-Party Maintenance Today
Hopefully, you now understand the factors affecting what you pay for third-party maintenance. More importantly, we hope that it has also been helpful with our real-world pricing scenario.
Worldwide Services offers lower cost and better value than with an OEM–especially on items that are EOL/EOS. So, please take full advantage of this fact and get the managed IT services you need for your server, storage, or networking products.
Would you like to reap the benefits of first-class managed IT services without paying OEM rates? Then schedule a 15-minute call with one of our IT Solutions Experts for a free quote and evaluation.
With the ever-changing digital landscape, IT maintenance is a major challenge for many businesses. The most common issues that can affect the performance of your business IT operations include hardware, software, and data issues. These problems can have a significant negative impact on your business if they are not handled promptly. What are the Top 5 IT maintenance problems facing businesses today? In this article, we’ll look at what they are and what you can do about them.
1). Forced Obsolescence & Unnecessary Upgrades: The Problem of Why.
OEMs are in the business of selling new hardware. When they EOL/EOS a product they try to force your hand into purchasing new hardware. There is no reason for you to take a perfectly functioning piece of hardware out of your network just because the OEM will no longer support it. We have 30+ years of failure rate data that provides insights into how long a specific piece of equipment should last. One truth is recurring, it is going to last longer than the OEM wants you to believe.
2). Increased Costs: The Problem of How Much.
According to IT analysts, 80% of total IT costs occur after the initial purchase. This is mainly due to high maintenance costs foisted on businesses by the OEMs. It is not uncommon for the OEMs to increase annual hardware maintenance costs by 15% per year for the first five years of purchase. After those 5 years the percentage can be whatever they see fit – even up to a 100% increase for products that have become end-of-life. WWS delivers 50-80% savings over OEM support, increases operational efficiencies and simplifies your maintenance program.
3). Uptime/All the Time: The Problem of Now.
Downtime from network or server issues can have huge negative impacts on a company’s bottom line and reputation. Maintaining service availability percentages with 99.99% availability can be achieved following critical steps. Purchasing equipment that is the easiest to repair and replace is a key step, coupled with load balancing, failover and redundancy. WWS has a truly global approach to Managed IT Services. Our expertise in logistics and strategic stocking depots will ensure your business maintains its operational functionality around the globe.
4). Complexity to Manage: The Problem of More.
Keeping track of multiple service contracts across a multitude of vendors is not easy. When a problem or support issue is identified, there can be extreme confusion working through multiple vendors and equipment suppliers to fix the problem. Conflicting Service Level Agreements (SLAs) slow down fixes and ultimately the end users pay the price.
5). Geographically Complexity: The Problem of Where.
Our global reach extends to 100 countries around the world. We have built a comprehensive understanding of global supply chain management to include complex logistical support, transportation visibility and disaster planning. Our agile services team has the flexibility to help you rapidly scale globally.
Everything has a lifespan. Once an item has surpassed its expected lifespan, it typically outlives it’s intended use and can cause more problems than it solves. This principle especially applies to technology. When a piece of technology becomes obsolete, it can be slow, frustrating to work with and create potential risks. But every unit of tech has a window in which it operates its absolute best. Companies can take full advantage of this period through IT lifecycle management.
While business software and hardware ages quickly — even faster as new technologies come into play — it’s essential to know when it’s time to replace your old units and computers. With proper management, you can even save money and increase your employees’ productivity. This guide will introduce you to the concept of the lifecycle of IT devices, explain how these lifecycles affect IT management and show you why third-party management services may be the best option for your company.
What Is IT Life cycle?
All technology, including hardware and software, has a period within which it operates at its best before it becomes obsolete. The period begins for each piece of equipment once a company acquires and deploys it and it enters its usable stage.
The technology lifecycle of a particular piece of equipment depends on several factors besides how long a business has had it. It can be shorter or longer based on what kind of tech it is, how the company uses it, the parameters of your business’ IT system and how often you conduct maintenance. If you know how long a piece of equipment should last, you can often increase the IT lifecycle through routine maintenance and care, system updates and physical upgrades.
Why Does the IT Lifecycle Matter?
For businesses from large to small, the technologies you implement should help make your work easier. Your equipment should allow your employees more time and resources to handle non-automatable tasks, while the tech handles computational and organizational matters. These machines can also provide valuable services and give your company a distinct advantage over your competitors. With reliable and upgraded hardware, your customers may trust you more with their sensitive data.
However, in keeping your business modernized, you could be overlooking several issues. By replacing your equipment too soon, you can lose money and miss out on the advantage of an improved return on your investment. But if you wait to replace equipment until it’s outdated, it could negatively impact your business. Old tech can result in failures, downtime, lost data and other problems that can be costly for your budget and reputation.
By paying attention to the lifecycle of your technology, you can understand when the best times to make upgrades are and keep up to date with maintenance. Sticking to scheduled maintenance and replacement dates will help your company mitigate potential risks and keep uptime levels high. The benefits of remaining attentive to your IT hardware lifecycle are varied. Every business has to replace their tech at some point, and managing each unit’s duration will ensure you do so at the optimal time.
It’s also important to understand that there isn’t one single lifecycle, either. Each piece of tech has a different lifespan. You’ll have to keep track of each unit’s deployment date and where each device is in its lifespan. Once an asset reaches the end of its useful period, it’s best to have a replacement system ready.
The Disadvantages of Aging Hardware and Software
Over time, the usefulness of individual tech units wears thin. Manufacturers’ system updates are coming at a faster rate than ever before, and it’s getting progressively more challenging to keep up with the newest releases. As older models of equipment and software get on in years, they face unique sets of problems, which transfer over to your business.
Allowing your equipment and software to age past its determined lifespan without replacements can cause several disadvantages for companies, including:
In general, old equipment can impact the overall performance of your team. Working with the same or similar hardware for years means they’re likely comfortable with using it. However, it can limit their performance, whereas companies that update more frequently can expand their capabilities and continually increase productivity.
Also, struggling with the slower speeds and clunkier operations that often come with outdated equipment can eat away at your employees’ time when they could be working on other projects, reducing productivity across the board.
One of the most significant elements of your hardware and software that manufacturers update over time is security. Every piece of equipment or software has a particular type of safeguards. However, as your tech ages, those safeguards become less effective. The longer it’s been since your last upgrade, the more likely it is that hackers have found ways past your system’s safety nets.
In addition to that, your data will become more vulnerable. You can update the software frequently, but eventually, your hardware will either no longer support further upgrades, or the manufacturers will phase them out intentionally. If you want to ensure you haven’t left a hole for attackers or threats, maintain updates and know when it’s time to get rid of old hardware.
There’s no more significant inconvenience to a business than unexpected downtime and failures. Holding on to old equipment will increase your chances of experiencing major technical issues, which can take anywhere from hours to days to fix, especially if you’re unprepared.
It may force you to replace the hardware anyway, which means you still have to pay the replacement costs, but you’re also losing far more time and decreasing productivity. Failures also reflect poorly on a company’s reputation, and customers are more likely to choose businesses that continually upgrade rather than wait for a failure.
Increased Maintenance Costs
While aging units and computers may feel more familiar to your IT team, they will increasingly require more maintenance as they get older. Keeping them running without error will cost you more attention and time, which translates to losing money and increasing the potential for mistakes and failures. The same goes for software. The older it gets, the more susceptible it becomes to things like glitches and slowing performance, meaning a need for more frequent support and higher costs.
With so many downsides, there’s almost no reason to hold on to old units. They’re more likely to cause your employees headaches and avoidable stress than to save you money, and attempting to keep them running could result in far worse circumstances and expensive fixes. However, you can make the most of your equipment and know when it’s time to trade it out with IT lifecycle management.
What Are the Stages of the IT Lifecycle?
IT lifecycle management is an excellent solution to solve your updating needs. It can be a challenging task to monitor and track the lifespan of each piece of equipment your company runs, as well as the software. While it is necessary to stay on top of it for the sake of productivity, lower costs and reputation, you don’t have to do it all alone. Third-party companies can help you stay on top of your IT lifecycles, allowing your tech team more time to solve pressing matters from day to day.
When you choose to work with an IT lifecycle management team, they’ll help you take care of the full process from procurement to disposition. In IT asset management, it’s essential to have adequate procedures planned out for each stage. Here is a breakdown of the steps within the lifecycle process and what a management company can provide:
The procurement stage is the first step in successful lifecycle planning and management. It includes planning, negotiating and acquisition:
Planning: Before moving forward with any purchases, it’s best to have a plan in place. Management teams will help you create strategies for tech goals, business objectives and potential expansion, as well as weigh your options as far as outsourcing versus in-house services. You’ll also plan for asset disposal at the end of the lifecycle.
Negotiating: Once you have an idea of how you want to progress, your team negotiates to find you the best possible fit for your company in terms of hardware and software.
Acquisition: The team helps you settle on the best option and begins executing the objectives you laid out in the initial plan. You’ll also procure new tech assets, review purchase logistics and finalize any financing options.
The second stage of lifecycle management is deployment. Once you have your new hardware and software assets, you can begin installing and integrating them into your current systems. Your team will ensure the equipment fits in with the IT environment and prepare it to run alongside your existing setup. If it all looks correct, they’ll put it into production.
After your assets are successfully deployed, they’ll still require supervision and support. Your team will track the purpose of each unit, the owner of each element and the overall performance. If any unforeseen issues arise, they’ll diagnose the problem and help you handle it to avoid downtime or data loss. In addition to monitoring the elements after deployment and providing support, they’ll also make sure you remain in compliance with security standards and any other applicable regulations.
The management phase also includes insource and outsource, help desk and remote support services and data backups. Management lasts throughout the tenure of the equipment, as it requires monitoring and tech support throughout its lifecycle.
Decommission and Disposition
The final stage of the management cycle involves the responsible removal of technological assets once your company replaces them. Your team will remove them from the physical IT environment and your system as a whole. During the process, they’ll be responsible for protecting your company’s data and any information involved with the removed elements.
Once the retired units are off the premises, they’ll dispose of them responsibly or return them to the leasing company. If you own the assets, the management team can either resell the retired units or dispose of them in a manner that complies with EPA standards. Overall, it saves your company a lot of time and energy by turning the responsibility over to your management team.
Can Lifecycle Management Maximize Your IT?
Lifecycle management services are more than a convenience for your company. They can help you maximize your IT systems and utilize them to the fullest. If you work with a certified company with professional engineers, they can assist you in optimizing your network of software and hardware.
With the guidance of a management team, you can keep your tech running at peak performance. From choosing the best models to purchase, to setting them up in your IT environment, to performing regular maintenance until it’s time for replacements, they will guide you through what makes the most sense for your business. An essential part of IT management is creating a plan before integrating new assets.
Careful planning is the key to cost-efficiency. It leads to better budgeting and maintaining profitability through significant acquisitions. Through planning and scheduling your IT management, you can maximize your return on investment (ROI). Your expenses and the amount of time your equipment lasts are both significant parts of increasing ROI. Planning your capital expenses before procurement will help ensure you don’t over-invest too early, as you also need to consider maintenance costs later down the line.
The best route is to organize a multiple-year expansion with clear objectives and timelines. If you plan out your future, it’ll benefit you more than taking on short term IT projects. Lifecycle management services can help you put together a long term plan involving the procurement and replacement of technical assets, as well as the continued support and maintenance of the new units. Having skilled and experienced personnel guide you will help increase your equipment’s ROI and keep your company’s productivity high.
The Benefits of Systems and Infrastructure Lifecycle Management
Along with maximizing your IT, lifecycle management can provide your company with many advantages. Working with a professional company means you’ll have a team of experts ensuring you upgrade at the optimal time for your business. You won’t have to delegate management objectives and steps among your tech team members, allowing them more time to handle internal affairs and provide support for your other employees.
Some of the other benefits of employing IT management services include:
Continually Updated Assets
It can be challenging to know what time is right for replacing your assets. It may seem more comfortable to hold onto older models and continue to perform maintenance. Still, there’s a point where you can begin to lose money by continually investing in outdated computers and units.
When you work with a reliable partner, you can rest assured that your assets will be updated and compatible with modern systems. You’ll know precisely when the right time is to upgrade your equipment, and your team can help you stay on track with each element necessary to your business. As your hardware and software systems age, your lifecycle management team will monitor and provide support.
Many of the most significant issues that can negatively affect productivity are related to outdated tech. Old units can hold back your employess, either by posing problems with slow processing speeds, being general headaches or occasionally having a failure resulting in downtime. Slowed productivity caused by outdated systems can affect job quality and morale for your employess and cost your company time and money. With lifecycle management, you can focus on keeping productivity high.
With newer assets, your employees will face fewer support issues caused by old or incompatible elements, meaning more time for them to work. The latest equipment will also provide them with the best tools for success, such as heightened security measures and improved computational systems.
Effective Cost Management
While many businesses think they can get the most for their money by holding on to old units as long as possible, it can end up costing you more in the long run. As equipment ages, it requires more frequent support and maintenance, using your time and money. Those resources could be better spent elsewhere, advancing your company rather than fixing issues.
With a dedicated lifecycle management team, you’ll be able to save money and make the most of your resources. From procurement to disposition, your team will help you decide how long to keep your assets based on cost and ROI, as well as whether or not they serve the same purposes they did when you first purchased them. They will also assist you in making better-informed decisions in the future when it comes to buying new equipment.
Not every company has time to monitor their hardware and software consistently. The IT team typically has multiple responsibilities to handle, as do the individuals in upper management positions. Many companies only catch attacks or failures when one of their employees reports an issue or red flag, which can be too late to prevent damages entirely. This problem can be especially challenging when there is sensitive data on the line.
In between procuring new assets and disposing of old units, lifecycle management teams will monitor your systems closely. If they catch a potential issue, they’ll provide quick support and notify you as soon as possible. Early detection is the key to preventing downtime and data loss. They’ll also keep the tech backed up, so if you do experience any downtime, you can get back up and running shortly.
Not every company wants to delegate their entire IT management to a third-party service provider, but others welcome the idea. Some would prefer to outsource parts of the lifecycle management while still retaining some responsibility. Many companies that provide technology lifecycle management services offer custom tools to suit every business’s expectations and needs. You can get the support you require while still retaining control over your processes.
Access to Skilled Professionals
When you partner with a company that provides lifecycle management services, you’ll also have the benefit of working with trained IT professionals who are knowledgeable about the ins and outs of the network lifecycle. They can provide you with expert advice and speak from experience working with other companies similar to yours.
Work With an IT Expert at Worldwide Services
When it comes time to choose a company to handle your IT lifecycle management, it’s essential to find one that’s reliable and experienced. Worldwide Services offers you comprehensive management, helping you reduce your tech expenses, increase network efficiency and receive the maximum return on your investments. We also help you reduce risks and provide your customers with faster, more streamlined services.
At Worldwide Services, we understand the value of partnership. We do our best to serve your company and meet all your needs. With over $250 million worth of equipment in stock, immediate delivery services, teams of certified engineers in-house and 24/7 remote support, we can provide you with fast, reliable assistance.