Archive for Third Party Maintenance

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Do I Need a Cisco Catalyst 9000? | March 13th, 2020

Cisco engineers designed the Catalyst 9000 for use in the modern digital era. With the 9000 models, users can connect to virtually any network, including cloud, mobile and wireless. These switches range in size and power with models designed to fit any need.

As technology improves, the right tools for connecting must advance with it. Companies looking for fast and secure connections are often encouraged to upgrade to Cisco Catalyst 9000, but it is not necessarily required. Business is about the bottom line. Companies must find the right balance between cost and performance when improving a system.

What Is Cisco Catalyst 9000?

The Cisco Catalyst family of switches offers solutions for businesses and organizations of any size. Demands on networks are growing each year. The right equipment will be necessary to process incoming data, maintain security and ensure connectivity. Cisco 9000 switches include:

  • Security: Cisco uses enhanced-threat-analysis (ETA) to identify cyber threats. Advanced analytics identify risks to your network, including threats hidden in encrypted traffic. Additionally, 9000-series switches allow users to host private cloud networks, limiting exposure to hackers.
  • Connectivity: The 9000 is for the internet of today and the network of tomorrow. Cisco designed the 9000 with cloud and mobile connectivity as a top priority with the highest UPoE available. These switches are created to withstand data usage predictions well into the future.
  • Access: Improve both yours and the user experience with constant connectivity. Cisco 9000 switches are always on, ensuring the latest updates are consistently applied and users enjoy constant connectivity.
  • Programmability: Cisco Catalyst 9000 switches include built-in programmable UADP ASIC. Switches also come equipped with x86 CPU with OPEN IOS-XE installed. Simplify operations with blue beacon technology and built-in RFID capabilities.
  • Design: Discover, configure and provision devices across your network in a fraction of the time. Cisco DNA and SD-Acess allow for better network management with reduced risk to vulnerabilities. Automate more tasks for greater efficiency with less room for error.

Pros and Cons of Cisco Catalyst 9000 Switches

If you’re thinking of upgrading your network capabilities, you have a lot of options. Cisco 9000-series switches do offer some performance benefits, however, there are other options are available. These other solutions can offer similar performance at a much lower cost. Business resources, network demands and future planning can all affect your decision to act.

Before moving to a Catalyst switch, it’s essential to explore both the advantages and disadvantages of making the change. Here’s a quick breakdown of the pros and cons of Cisco Catalyst 9000 switches:

Pros

  • Density: Up to twice the density of comparable switches
  • Safety: Better security features for cyber threat reduction
  • Analytics: Intelligent analytics for better network management
  • Support: Ongoing training and technical assistance from Cisco

Cons

  • Licensing: Subscription-based software licensing means you are limited
  • Price: Catalyst 9000 switch pricing often exceeds business resources
  • Vendor Lock-In: Reduces your flexibility and increases long-term costs

Though there are some benefits of moving to the latest option from Cisco, there are disadvantages that could affect you if you were to choose that option. Fortunately for your organization, there are Cisco Catalyst 9000 alternatives that can provide comparable performance without the drawbacks.

What Is Your Alternative?

Worldwide Services has switching solutions to fit your needs and your budget. Finding the right IT solutions for your organization starts with a better understanding of your network. We will perform a complete walkthrough of your system to identify areas for improvement, helping your business maintain a competitive edge.

At Worldwide Services, we work with businesses and organizations of all sizes. Get more information on Cisco switches, comparable products, or how we can help optimize your network. Contact Worldwide Services today at 855-894-6400 or send us a message online.

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Cisco dna center alternatives

DNA Center Alternatives | February 12th, 2020

If you’re a business owner that relies on networking, you’re probably familiar with Cisco and its many offerings. You may even have some of their equipment or have worked with their software in the past. Their latest in networking technology, DNA Center, is a significant architecture platform for businesses. But running their programs can be expensive and daunting, especially for smaller and mid-sized companies.

The good news is there are other options for DNA Center for businesses looking to find similar services at a lower cost. These options will provide your business with several other benefits as well.

What Is Cisco DNA Center?

Cisco is a big name in networking software, and DNA Center is no exception. In their context, DNA stands for digital network architecture, a platform that is designed to create a comprehensive and integrated management system. Cisco’s DNA Center is a graphical interface system that provides complete management and control to drive your business’ growth. With it, you can direct workflow by strategically adding devices, assigning roles, analyzing the impact and completing many other proactive tasks.

Organizations turn to Cisco DNA, as it allows them to simplify management with groups of any size across multiple continents. It also comes highly regarded, as Cisco is a leading brand in networking platforms and infrastructure hardware. However, there are both pros and cons to Cisco DNA Center. For one, it requires that you purchase their equipment to implement the software. The high cost of Cisco DNA Center is also an issue for businesses with smaller budgets.

On top of the price, Cisco locks you into their ecosystem. DNA Center is compatible with other Cisco software, but you’ll have a difficult time trying to integrate it with other branded hardware and programs. It’s convenient if you solely work within a Cisco network, but not otherwise. Additionally, while third-party providers typically support and service multiple brands of equipment, with Cisco, you may have to enter into various vendor contracts to get the tech support you need.

Are There Lower Cost Alternatives to DNA Center?

Automating a network can be challenging for any business. But it’s also well worth the time and expense. It can help prevent outages, ensure compliance, simplify your management responsibilities, improve overall workflow and aid in scaling and evolving.

While Cisco stands out as one of the largest software companies for businesses, there are plenty of lower-cost options to Cisco DNA Center that may be better options. Third-party providers offer high-quality networking programs at a lower cost than the original equipment manufacturers, or OEMs, such as Cisco. They’re typically lower cost as they have more independent focuses, have less brand notoriety and can streamline your tech support.

choose to upgrade at your own pace

Alternative options may also allow you to choose the services you need without being locked into a single provider or manufacturer. You can choose to work with older tools and upgrade at your own pace, rather than being required to invest in new equipment and software when the provider deems it necessary. Third-party providers are more flexible, cost-effective and can give you more individualized service than large companies like Cisco.

Benefits of Choosing Another Provider

DNA Center isn’t necessary for businesses with network infrastructure needs. There are many noticeable benefits to partnering with a third-party provider that can help your business grow while providing the services you need. Alternative programs to Cisco’s DNA Center will allow you to:

  • Enjoy lower costs: Whether you’re working with a limited budget or trying to find ways to save money, choosing a third-party provider can significantly reduce your network costs. For one, you can price shop and find solutions that fit your budget and company needs. You may also be able to support older equipment for longer, meaning you don’t have to upgrade prematurely when a company deems its hardware obsolete.
  • Avoid vendor lock-in: Cisco’s systems require specific maintenance and support, and their programs run with their branded equipment. The software locks you into the company, requiring you to purchase other solutions from the same provider. With a third-party brand, you can merge multiple brands of hardware and invest in various programs without being limited to a single vendor.
  • Make your hardware last: Large companies like Cisco tend to evolve quickly, regularly updating software and developing new programs. While forward movement can be positive, it also means hardware and equipment become obsolete faster. These companies don’t typically offer services that are compatible with the equipment they consider out of date. By partnering with a third-party provider, you can upgrade on your terms and keep servicing your existing equipment.
  • Get tech support for any equipment: While OEMs provide tech support for their equipment, they often don’t service other brands of hardware. Many businesses work with a variety of manufacturers, and replacing them to match their provider may not be a financially viable option. The alternative is to work with a reliable third-party provider. They should have a team of knowledgeable technicians who service and maintain a wide range of equipment, new and old. With the right partner, you’ll have comprehensive tech support.
  • Streamline your support channels: Rather than enter into contracts with multiple service providers, your business can streamline your tech support through a single third-party partner. With the right company, you can have a single point of contact, even while supporting equipment from multiple manufacturers.

Why Work With Worldwide Services?

Worldwide Services offers your business one of the top alternatives to Cisco’s DNA Center. We focus on creating comprehensive, high-quality technology solutions through a variety of managed IT products and services. Our software focuses on helping you decrease your expenses, protect your business and increase overall efficiency.

With Worldwide Services, you won’t experience vendor lock-in. Our solutions are compatible with many supported tech brands, including Cisco, Arris, Fujitsu, HP, Dell, Microsoft, IBM and more. If you don’t want to get rid of the familiar hardware you work with daily, you don’t have to. We make it easy to upgrade at your own pace.

We want to provide you with high-quality service at an affordable price for any budget. Whether your company is large or small, we can accommodate you and your technical teams. Worldwide Services can create customized packages, so you get what you need without overspending. You can also save 50 to 80% on maintenance services when you choose to work with us.

Beyond the general benefits, we offer services to help your company evolve. Our managed IT services include:

  • 24/7 field services and technical support
  • Asset recovery programs
  • Cloud and network migration services
  • Consulting and project management services
  • Materials management and reverse logistics
  • Multi-vendor maintenance programs
  • Network lifecycle management
  • Network monitoring and infrastructure management
  • Network security
  • Spares management and repairs

Partner with an expert provider

Partner With Us

If you’re looking for one of the best alternatives to Cisco’s DNA Center, Worldwide Services has everything you need for successful network automation and architecture. Our tech teams use cutting-edge technology and have decades of expertise, making us a leader in the networking industry. Worldwide Services will keep your business up and running with increased uptime and a rapid response rate to any technical inquiries.

Get started improving your network experience today. If you have any questions, contact us or request a quote to begin your business’ networking evolution.

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What is Third-Party-Maintenance

What Is Third-Party Maintenance? | November 27th, 2019

When you build a company and expand your reach in the modern age, you are likely to amass an extensive computing infrastructure. If left to deal with different manufacturers for service support, you could end up with incomplete and contradictory advice when compatibility issues are taken into account. Regardless of the size or scope of your company, it is crucial to have an integrated support system in place for your computing arsenal.

Thankfully, today’s businesses have an alternative option to the basic support packages of original equipment manufacturers. If you’re looking for an integrated support service that can accommodate the unique design and scale of your IT infrastructure, your best option is a third-party maintenance service. To understand the benefits of this option, we first need to look at the definition of third-party maintenance.

What is Included in TPM?

Third-party maintenance is a type of system-support service offered by a third-party service provider, outside the confines of original equipment manufacturers (OEMs). A typical example of third-party maintenance is when a company hires an independent service for IT system monitoring beyond the scope of the manufacturers of the organization’s equipment.

A range of areas are covered under third-party maintenance. Depending on the reach or scope of the service you hire, third-party maintenance may include one or more of the following:

1. Phone Support

A third-party maintenance service could offer support over the phone for issues like computer troubleshooting, system upgrades, virus removal, firewall protection and other IT-related issues. Some companies will hire a third-party service for technical backup on computer issues once a warranty plan has expired with the original equipment manufacturer. Third-party phone support is an ideal option for smaller companies that cannot afford to hire an in-house IT staff.

2. Online Technical Support

Similar to phone support, third-party online support is a money-saving option for companies of varying sizes that need assistance with computer-related issues. A company might enlist the services of a third-party maintenance provider when the time comes to scale up, scale down or roll out a new computing infrastructure on a local or international level.

3. On-Site Engineering Assistance

Some third-party maintenance services offer on-site support and assistance with various aspects of engineering and equipment use. Companies may hire this type of service for help with the details of organizational infrastructure.

4. Remote Monitoring

As you roll out a system and interact with different branches and partnered entities, a third-party maintenance service could offer valuable insights into the safety and efficiency of your operation. If holes exist in your network that could expose your company data to cyber thieves, a remote monitoring provider could alert you to these dangers before a breach affects your system.

5. Operating System Support

Each time you install an upgrade to your operating system, a third-party service could help you ensure a smooth transition. For smaller companies, this can be a huge time-saver, as rollouts can sometimes take more than a week to complete across large companies with devices of varying compatibility. Third-party maintenance can also be helpful when you switch to a competing operating system.

6. Cost-Management Strategies

One of the main advantages of third-party maintenance is the money-saving benefits. The third-party service can help companies in numerous areas, saving valuable time on computer and engineering-related issues, all at a lesser charge than most OEMs. In a variety of areas, third-party maintenance services will often extend far beyond the bounds of what OEMs have traditionally offered customers.

It is important to note that with third-party maintenance, your company retains full control of its own data center and computing infrastructure while benefiting from the support and expertise of a qualified, certified, independent third party.

What are the elements of Third party maintenance

Who Uses Third-Party Maintenance?

The money-saving benefits of third-party maintenance are advantageous for companies of all sizes. For the smaller company, it makes expansion more manageable and affordable. For the global giant, third-party maintenance helps reduce overhead and boost profit margins. As such, third-party maintenance is used by a vast range or public- and private-sector entities that could be broken down into the following categories:

1. Small Companies

Third-party maintenance services are the perfect option for smaller companies that need to save money on IT support. If you are just starting to grow and expand as a company, you could significantly cut your overhead by hiring a third-party maintenance provider for help with all of your computing issues, from system upgrades to device integration and repairs.

For small companies, the services offered by OEMs can be especially confining because you must cope with the limited help of one or several companies. When you are starting out and trying to save money, you are more likely to buy discounted equipment from several manufacturers and combine the various devices into a single integrated arsenal. If you rely on the OEMs with this kind of setup, you are likely to wind up with a confused and incomplete service arrangement. By opting for the third-party option, all of your maintenance is included in one service at a fraction of the cost of an OEM.

2. Expanding Companies

If your company is expanding into other territories, your IT service costs could skyrocket as you add more equipment from various manufacturers. As you open up locations in different states and countries, you could end up with dozens of OEMs, each charging high fees for service support at your growing number of operating locations.

A third-party maintenance service can help you seamlessly expand the scale of your operations across state, regional and national lines. As you upgrade your system and link your international staff onto a centralized cloud network, the third-party service will help you roll out these updates and handle the more complicated aspects of updates and integration.

3. Organizations and Agencies

Third-party maintenance services are the preferable option for organizations across various industries in both the public and private sectors. For manufacturers in the automotive and food industries, third-party maintenance makes it possible to consolidate system support on complicated computer arsenals. This allows these manufacturers to save money on overhead and pass these saving along the supply chain.

For organizations that run databases with sensitive private data, a third-party maintenance service makes it possible to maximize system security with a single group of trusted service hands. Each time a firewall or anti-virus software must be installed onto a system, the rollout can be conducted instantly and seamlessly across an arsenal of machines and devices, all thanks to the diverse expertise of third-party maintenance specialists.

4. Large Corporations

When it comes to IT support on a national and international scale, third-party maintenance is the preferred option among some of the world’s largest corporations. As a company grows, it becomes more likely that its computing costs will grow out of hand as different parts from different manufacturers are added to ever-expanding infrastructures at dozens of facilities. If an OEM service package is retained for each of these purchases, a company could rack up hundreds of thousands of dollars in annual IT overhead.

For large corporations, the complexities of managing a computing infrastructure can be complicated at numerous levels, especially when you have headquarters in different cities throughout the world. When it comes time to roll out a system upgrade or install a security patch, the task should be assisted by a unified team with extensive prior experience and a vast understanding of a range of computing equipment.

Who uses Third party maintenance

What to Know About Third-Party Maintenance

Should you use third-party maintenance providers? If your computing equipment includes products from various manufacturers, one of the most practical and cost-efficient choices you could make is to hire a third-party maintenance provider, especially for benefits in the following areas:

1. Objective About Hardware Choices

Third-party maintenance providers are neutral when it comes to the hardware purchases of client businesses. When you hire these experts to come to your headquarters and examine your equipment, they will not push one brand over another or try to steer you toward a particular manufacturer. The job of the third-party service technician is to examine what you have and offer solutions for system operability.

2. Able to Handle Virtually All Equipment

Third-party maintenance specialists have worked with many different types of equipment from numerous manufacturers. Some companies use computers purchased at the same time from the same manufacturer, while others have many different types of computers purchased across a 35-year timespan. Regardless, third-party maintenance specialists can quickly find solutions for even the most unorthodox setups.

3. Capable of Integrating Equipment From Various Manufacturers

Some companies collect computing equipment over long periods from numerous manufacturers, both domestic and international. If you have a computing system that consists of components made in the U.S., Japan and Europe, you could run into complications if you opt for OEM service packages. With a third-party maintenance provider, the techs that come to your IT department will know from past experience how to integrate systems comprised of parts made in different parts of the world.

4. Seamless Rollout of System Upgrades and Security Patches

For most companies with computer networks that store high-security information, annual system upgrades are essential. For security, it is also crucial to update security patches and upgrades to anti-virus programs periodically. With a third-party maintenance service, such upgrades can be conducted seamlessly and instantly, allowing your company to carry on without interruption.

TPM helps with system upgrades

Is Third-Party Maintenance Right for Me?

What can third-party maintenance do for me? That is one of the most common questions among companies of various sizes when they first hear about the third-party maintenance option. The answer is yes if you wish to save money, consolidate your service support and extend the life of your equipment. The benefits of third-party maintenance can be summarized as follows:

1. Save Money

Third-party maintenance services are more cost-efficient and longer-lasting than the typical OEM service, which can cost more than twice as much and be far more limited in scope. While an OEM can only offer support for its own products, third-party maintenance techs can generally offer help with a vast array of makes and models within an IT system.

If like many companies, your computing arsenal consists of devices from different generations and providers, third-party maintenance can offer a more complete and integrated form of tech assistance. With a third-way maintenance service, you can extend the life of your IT equipment and boost your return on investment.

2. Streamlined Support

With third-party maintenance, you can get support from a single source on a range of computing equipment. This can be especially advantageous if your IT arsenal consists of numerous machines purchased over the years from various manufacturers. Third-party maintenance relieves you of the trouble of having to cope with conflicting services from competing OEMs and consolidate your support into one maintenance service.

With third-party maintenance, you can avoid the confusion that the advice of an OEM that fails to understand the complexities of your integrated IT infrastructure may cause. Most third-party maintenance providers offer customized service choices that you can pick and choose from to suit the scale and design of your operation.

3. Availability

Third-party maintenance providers can usually provide replacements parts for a range of makes and models in an IT system. If you deal instead with five different OEMs, you are not as likely to get all the parts you need when you need them. For instance, you might have a defect on an old machine that is nonetheless unique and crucial to your arsenal, yet the OEM in question will no longer offer replacement parts for the corresponding device.

Due to the sheer volume of systems that they service, third-party maintenance providers generally have access to a wider range of parts. Even when a part is out of stock, the third-party service will usually know who to contact to get that part back in stock and deliver it to you.

4. Extend the Lifespan of Your Equipment

Third-party maintenance providers can extend the life and operability of equipment that would otherwise be rendered unusable due to compatibility issues with newer systems. If you want to upgrade your equipment slowly and continue to use some older devices, a third-party maintenance provider can offer you that luxury. On the one hand, they’ll help you update the parts of your system that can accept new generations of software. At the same time, they’ll help you find ways to incorporate older devices into your updated system.

Most OEMs will simply tell you to upgrade your system across the board and not even entertain the more creative solutions offered by third-party maintenance providers.

Choose Third-Party Maintenance From WorldWide Services

In an era where computing is integral to business operations, it is crucial to consolidate maintenance services and reduce operating costs. At WorldWide Services, we offer third-party maintenance and managed IT services for companies throughout the manufacturing, medical, retail, enterprise, construction, gas and utility industries. Contact us today to learn more about how our services can help you streamline your computing needs.

Work with a Third party maintenance company

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Why you should work with a GSA-certified third party maintenance provider

Why You Should Work With a GSA-Certified Third-Party Maintenance Provider | June 25th, 2019

Companies have a range of choices when it comes to choosing a maintenance provider.

You can partner with businesses certified by the U.S. General Services Administration (GSA) or work with uncertified organizations, like original equipment manufacturers (OEM) or third-party maintenance (TPM) providers.

While your business has a variety of options, many companies find success with GSA-certified companies.

The benefits of a GSA contract range from streamlined communication to optimized budget spending, which impacts not only the day-to-day of your staff but also the bottom line of your business.

Before your company chooses a maintenance provider, whether an OEM, TPM, or GSA-certified organization, it’s essential to understand the value and importance of a GSA-certified partner.

What Is a GSA Certification?

GSA approval is a certification that stipulates the authorization of an organization to engage in commercial transactions with the U.S. government. All sales to the government get handled through the U.S. General Services Administration, which serves as the purchasing branch of the U.S. government. The GSA produces a list of contracts and schedules that approved vendors can access to place bids on government business.

Vendors in a range of industries receive GSA approval.

Any company that manufacturers products which could be of use to the U.S. government can apply. To become eligible, a vendor must get a DUNS number and submit to the federal System for Award Management (SAM) program. An application must also contain contact information of prior customers so that the GSA can evaluate the applicant’s performance history.

To become GSA certified, a vendor must submit to a stringent round of vetting.

Government approval of GSA organizations

In addition to the application period, each applicant must undergo a pricing review and furnish proof of compliance with a range of regulatory entities. Once the application process finishes, certification gets rewarded to vendors that have met strict criteria.

To be approved, your organization will need to have a track record of success, compliance and customer satisfaction.

GSA Schedules classify the various industries and contracts that are open for transactions with certified vendors.

The biggest of the 60-plus GSA Schedulers is IT Schedule 70. Due to the rapid development of computer technology, government entities are taking extra measures to ensure that all new products are tested to the highest standards to prevent the possibility of risk.

Third Party Maintenance Providers vs. Uncertified OEMs

An uncertified original equipment manufacturer will generally require that customers submit to a pre-conceived service-level agreement, granting the customer little in terms of leeway.

OEM companies also fixate on hardware as opposed to service.

Not to mention, OEM protocols are generally rigid, as is often necessary among companies that work at such a massive scale. The service-level agreements are also strict and do not take into account the individual needs of customers. OEMs will typically stuff their service offers with disclaimers, thereby covering themselves if they cannot fulfill an agreement.

The Importance of GSA Certification

Why get GSA-certified help for your business?

When you hire the services of a GSA-certified maintenance provider, you can have access to a range of top-quality tech skills and talents, the likes of which are hard to come across in the outside world. Best of all, the services can get rendered at a much lower cost than you would otherwise pay with an in-house team or by hiring an uncertified OEM.

The best reasons to work with a GSA-certified third-party maintenance provider can be summarized as follows:

1. Communication

One of the most significant benefits of having a GSA contract is the ease of communication that the relationship facilitates between your company and the third-party IT service. The staff that provides GSA-certified maintenance services is always easy to communicate with whenever any questions, concerns or issues arise.

When you hire a GSA service, the personnel are happy to put things in laymen’s terms.

GSA-certified maintenance providers are always available for contact too.

Whether you operate from a single headquarters or multiple locations, your staff can contact people from the third-party IT department to get answers to questions at any time, night or day. GSA-certified services are staffed with IT techs that will answer any questions that you might raise regarding systems or services.

Even if an issue seems confusing to the people on your end, you can get answers quickly with a simple explanation by the IT staff of your third-party GSA-certified maintenance provider.

The IT staff of a GSA-certified maintenance provider will speak in a language that you and your team can understand. You will never have to worry about receiving answers steeped in technical jargon and industry code. Your provider will word answers in a way that’s clear and transparent.

IT staff of a GSA certified maintenance provider

GSA-certified maintenance providers are ready to work on your terms as a company as well.

If you need to scale your business down for a season, the third-party IT staff will be willing and ready to scale back according to your needs. The services are also flexible and accommodating. If you need to scale up for a particular time of year, the third-party staff will be willing and ready to take on the extra workloads.

GSA-certified third-party maintenance providers understand a full range of solutions.

Whatever issues arise in your computing operations, the third-party IT staff will meet the challenges head-on.

2. Service Life

Another one of the benefits of GSA contract services is the skill that the third-party IT techs can provide your organization.

On all the equipment submitted to the third-party IT departments, everything is given careful handling during the technical processes carried out on a given shift. You never have to worry about delicate equipment falling into unskilled hands.

GSA-certified maintenance providers employ qualified techs who have each undergone extensive amounts of training. Each staffer is extensively versed in the full range of hardware installation and software programming.

If you need to have an operating system upgraded or replaced with a newer version, you can count on the expert programming of a third-party IT department from your GSA-certified maintenance provider. Whenever you invest in expensive equipment and high-tech arsenal components, you can count on the third-party IT techs to handle the hardware with the utmost care, ensuring a long-lasting service life for each part in your computer infrastructure.

Unlike in-house operations, which are often blindsided by security breaches, a GSA-certified third-party IT staff will protect your system and computing infrastructure from foreign attacks, taking on challenges the moment they get detected. When you outsource your computing to a third-party IT department, you are protecting your investment in all your high-cost computer equipment.

You never have to worry about viruses due to in-house human error.

A GSA-certified IT staff can make expensive computer equipment last far longer than it would otherwise last if subjected to the use and abuse of less qualified hands. As such, you can save money that would otherwise get invested in the frequent replacement of computer parts.

Third-party IT services allow you to maximize your investment in a computer infrastructure. Instead of having to adjust to new operating systems and update each component on a one-by-one basis for compatibility, everything gets updated and made fully compatible at once.

With all the benefits of GSA contract services, your organization can become a more profitable enterprise because it allows you to save money and time that might otherwise get spent on computing. Instead, you can focus on your core strengths as a company.

3. Savings

GSA-certified maintenance services are reasonably priced, especially when compared to some of the other options on the market in today’s third-party services sector. For example, a GSA-certified maintenance service will generally help you reap significant savings in contrast to the equivalent services of an uncertified OEM or TPM, which sometimes charge twice as much for the same services.

OEM prices are typically steep and inflexible, with a service-level agreement designed to put their needs over yours.

You are unlikely to find an uncertified OEM that will negotiate terms with consideration for your needs as a client business. OEMs will often set terms that include other services that might be unnecessary for your business. Despite this, you will still have to pay for these extra services because the agreement is ironclad and will not allow flexibility.

For example, there may be times when your business will only require computing for a range of operations at a moderate scale, yet the OEM will still have you pay for maximum, full-scale services that could more than double your overhead.

Likewise, an OEM might lock you into a set of terms with no flexibility for possible changes that may occur over the year. If you suddenly need to scale up or scale down because of a surge or gap in business, for example, you are still likely to be charged a stiff, flat rate with an uncertified OEM.

GSA-certified maintenance providers receive certification, in part, due to fair pricing and a proven track record of customer satisfaction. During the stringent application process, a service provider must demonstrate its commitment to fair service prices to become certified.

The money that your company could save by employing a GSA-certified maintenance provider could ultimately get allocated for other uses, such as new equipment, increased advertising and employee pay raises.

Your company can be saving money from working with a third party maintenance provider

Overall, choosing a GSA-certified service over an OEM or TPM can help you lower costs and increase your bottom line, leaving you with more money to invest in other areas.

4. Centralized Maintenance

The importance of GSA certification becomes readily apparent when you consider the benefits of centralized maintenance, which gets provided to the highest standards by third-party IT teams.

GSA-certified maintenance providers work with simple setups that utilize necessary hardware and software. Thanks to the tech expertise of the staff at GSA-certified companies, computing arsenals are minimized to their essentials.

When you employ a GSA-certified maintenance provider, your entire IT arsenal gets organized for maximum efficiency.

There is no risk of equipment wearing down due to bent cords or dusty parts. Unlike in regular IT departments, where a company runs everything in-house and a company’s staff handles computing tasks, there is no disorganization with a certified maintenance provider.

With a GSA-certified third-party maintenance provider, all equipment gets conveniently laid out so that all functions are immediately accessible the moment one needs activating. While an in-house IT department might consist of an overcrowded room with company staff that often fumble for different commands, everything is laid out for maximum ease of use by a third-party maintenance provider.

The services provided by a GSA-certified maintenance provider get designed to meet your needs, regardless of the size, scope or scale of your company. In the areas where computing gets handled, there are no external components to soak up energy, adding needlessly to your monthly expenses.

If a component is not necessary for your operations, it is not left plugged in to serve as an energy drain.

GSA-certified third-party maintenance providers have all IT arsenals set up for easy execution.

If you need to have a program or update rolled out, it will all be done from a remote location and made universally compatible across your active, in-house devices. GSA-certified services also offer maximum security, keeping your computer system protected from viruses and cyber attacks.

5. Qualified Staff

When you enlist the services of a GSA-certified maintenance provider for your IT needs, your company will benefit from an in-depth level of computing knowledge second to none.

GSA-certified maintenance providers only employ the most qualified IT techs, each of whom come to the job with vast experience in all areas of computing technology, from hardware repair and troubleshooting to program installation and security.

The skills that each IT tech brings to the table for a GSA maintenance provider combine to make third-party IT services virtually foolproof. There is almost no risk of programs getting executed poorly or corrupting your pre-existing system when you outsource to a third party.

With a third-party IT service, you also get access to numerous insights regarding computer efficiency.

You can get numerous insights regarding efficiency

You might learn that various machines within your arsenal are unnecessary and have served as nothing more than an energy drain. The IT tech professionals employed by GSA-certified maintenance providers are also known for having great foresight when it comes to security matters.

The moment a new threat appears, the IT staff will set up barriers to prevent an attack on your system.

GSA-certified maintenance technicians are also creative when it comes to solutions that make computer arsenals more efficient and up-to-date. When you have access to the ingenuity of some of the most skilled and insightful minds and hands in the tech world, your company can gain invaluable insights that will help you save money and move forward in the marketplace.

Overall, GSA-certified companies provide organization to the computing operations of the client businesses they serve. When you outsource your computing operations to a GSA-certified third party, you can save money and allocate more resources for running your company.

GSA-Certified Maintenance From Worldwide Services

When you run a business, many different areas need simultaneous management.

Even though computing is one of the most crucial aspects of business operations in today’s world, computing requires a set of skills peripheral to most companies. The solution is to hire a GSA-certified maintenance third-party service provider, which will handle your computing needs so that you can focus on running your business.

Consider GSA-certified third-party maintenance with Worldwide Services.

To learn more about our range of services, contact us today and request a quote.

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When You Should Use a Third-Party Maintenance Provider | January 03rd, 2019

All equipment breaks — it’s just a matter of time. What’s most important when that happens is how soon you’ll be back up and running. Your choice of maintenance providers and repair services can mean the difference between keeping your network going strong or having to wait, delay and refund customers.

It can be difficult to understand when to use third-party maintenance providers in these mission-critical situations. We’d like to provide you with five main things to consider about your big maintenance decision.

1. Supporting Every Piece

One of the best reasons for choosing when to use third-party maintenance is when your network uses equipment from different providers. A TPM can provide service on equipment from multiple OEMs and even more product families under a single contract.

Having one source for your maintenance and emergency repair support means you only need to have one contract, regardless of what needs service. When a TPM is your sole provider, you can save significant time when your network goes down, and it can speed up repairs to get top-line equipment back in the field.

Third-party service providers also have more experience with different OEM equipment. Their expertise ensures the technician can address your product and its larger role in your network. For instance, our support team can best advise repairs or replacements for your Oracle gear based on what’s deployed in your back office, remote sites and on-premise installs.

Knowing when to use a TPM can dramatically speed up your recovery with comprehensive support.

2. Saving Money

You already know that third-party equipment providers can help you save significantly on the items you purchase. Turning to that same company to provide your service and maintenance can continue those savings.

Your equipment provider typically offers a comprehensive warranty on the goods you buy. For instance, Worldwide Services provides a lifetime warranty on each piece of new or refurbished equipment we sell. Relying on that warranty, instead of purchasing a warranty or service through an OEM, ensures you’re getting the most out of your investment.

The main concern for costs with a TPM is whether you’re using unauthorized or unlicensed hardware and software. Ask your TPM about the products they sell and the support they offer. Always request documentation around licensing, too. One of the biggest questions around when to use a third-party maintenance provider is if you can trust them. It is perfectly reasonable to ask a TPM to back up that trust.

3. Prioritizing Availability

Large OEMs have large maintenance and service departments filled with multiple layers of managers and complex hierarchies. Every request for support is raised up the flagpole higher and higher, until it’s finally approved. For your network and mission-critical components, this might take too long.

TPMs specialize in availability. It’s how they earn their living with support, plus it’s how they ensure they have the right products people need. To meet these needs, TPMs have teams that can quickly be deployed to service or replace customer components. The faster a TPM can get to you and make that repair, the sooner they get paid or have a new piece of equipment to sell to someone else.

TPMs prioritize speed to maximize customer satisfaction as well.

4. Extending Equipment Life

Equipment in your network can be dozens of years old. Some pieces might even be beyond their end-of-service and end-of-life dates. When equipment reaches those dates, traditional OEMs limit or halt the service and maintenance they provide.

If you’re looking at older equipment you need to keep to run your networking, consider a TPM. These providers are often able to keep your equipment in prime condition, extending its life. TPMs aren’t trying to get you to replace equipment with the newest model. TPMs want to help you maintain your network however is best for you.

5. Improving Costs Versus OEMs

In our experience, OEM support costs and contracts tend to rise in price after your initial term, sometimes as short as a few months. In other words, the costs go up when you’ll actually need maintenance or service. You don’t have a chance to negotiate this either.

Working with a TPM gives you a chance to have costs set for the full contract or warranty period. Plus, most offer packages designed to reduce your costs or are willing to discuss specific coverage and pricing options to fit your budget. An OEM is large and has standard contracts to streamline the process on their end. What’s most important, however, is getting things right on your end.

Think about your biggest concern. Is it price, replacements or innovation? How does an OEM’s rigid structure support these ideals? What would make it more appealing to you?

The right TPM can help you answer those questions and tailor a package to suit your needs based on those answers. Worldwide Services does just that for the more than 14,000 businesses we partner with each year. It’s the main reason they come back time and again.

Contact us for a free consultation to see why it might be the right option for you.

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